Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability
Assist in training, mentoring, and motivating the sales team to achieve individual and team targets
Ensure exceptional customer service to maintain high levels of customer satisfaction
Handle store operations including inventory, compliance, and administrative tasks
Maintain the store's visual standards and overall cleanliness
Track buying patterns, customer needs, and sales trends to support business decisions
Share innovative ideas to improve customer engagement and boost revenue
Conduct regular performance reviews and recommend training plans for staff
Address customer complaints and internal issues in a timely and professional manner
Act as a role model for excellent customer service and professional conduct
Take over Store Manager duties in their absence and support overall store management
