Job Responsibilities:
- Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.
- Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.
- Implement/review/enhance field service Operations
- Drive and deliver operational KPIs ( Service and Revenue )
- Manage field Service team to provide optimum customer services
- Provide support and guidance to Service staff to ensure timely and quality Customer services.
- Candidates preferably from Home Appliance Back ground will be preferred
Interested candidate can contact [email protected] or 6380608615
Pay: ₹35,000.00 - ₹40,000.00 per month
Work Location: In person
