Location: [Pune & Hyderabad]
Shift: USA Night Shifts
Experience Level: Minimum 3 to 5 years in leadership (International Contact Center)
Role Overview
We are seeking a dynamic and self driven Assistant Manager – US Payroll to join our team. The ideal candidate will be a self-starter with exceptional communication skills, proven leadership experience, and the ability to thrive under pressure while managing client relationships effectively.
Key Responsibilities
- Client Relationship Management: Build and maintain strong partnerships with clients, ensuring satisfaction and trust.
- Leadership & People Management: Lead, mentor, and motivate a team to achieve operational excellence.
- Payroll Operations: Oversee payroll processes with accuracy and efficiency, ensuring compliance with US standards.
- High-Pressure Performance: Deliver results under tight deadlines with minimal supervision.
- Process Improvement: Identify opportunities to streamline workflows and enhance productivity.
Required Skills
- Excellent English Communication – both verbal and written.
- Flexibility for Night Shifts – ability to adapt to US time zones.
- Self-Starter Attitude – proactive and independent in driving initiatives.
- Leadership Experience – minimum 3 years in an international contact center environment.
Preferred Skills (Good to Have)
- American Payroll Knowledge – familiarity with US payroll systems and practices.
- Tax Knowledge – understanding of US tax regulations related to payroll.
Why Join Us?
- Opportunity to work with global clients.
- Fast-paced, growth-oriented environment.
- Platform to showcase leadership and operational excellence.
Pay: ₹85,000.00 - ₹100,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Education:
Language:
Shift availability:
Work Location: Hybrid remote in Pune, Maharashtra
