Customer Support Executive – Chat Process
Experience: Fresher
Job Type: Full-Time
Process: Chat Support
Shift: Rotational Shifts
Work Mode: Work From Office
Job Summary
We are looking for enthusiastic and customer-focused Freshers to join our Chat Support Process. Candidates should have excellent communication skills, good typing ability, and be comfortable working in rotational shifts.
Key Responsibilities
- Handle customer queries through chat and provide accurate solutions.
- Respond to customers professionally and promptly.
- Understand customer concerns and resolve issues effectively.
- Maintain a positive customer experience.
- Follow company guidelines and process procedures.
- Coordinate with internal teams whenever required.
- Maintain accuracy while handling multiple chats.
Requirements
- Freshers are welcome to apply.
- Excellent written communication skills.
- Good English communication.
- Comfortable with rotational shifts.
- Good typing speed and basic computer knowledge.
- Customer-friendly attitude and problem-solving skills.
- Ability to work in a team.
- Willingness to learn and grow.
Preferred Skills
- Good written English
- Fast and accurate typing
- Customer handling
- Multitasking
- Problem-solving
- Basic computer knowledge
Benefits
- Competitive Salary
- Incentives/Performance Benefits
- Training & Development
- Career Growth Opportunities
- Positive Work Environment
Interested candidates can apply with their updated CV.
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
