We are hiring - CRO (Collections)
Job Type: Full-time
Job Description
We are looking for energetic, customer-focused, and motivated individuals to join our Collections Team as a CRO (Collections). The ideal candidate will be responsible for engaging with customers, following up on scheduled loan repayments, resolving payment-related queries, and supporting collection activities while maintaining positive customer relationships.
Key Responsibilities
- Follow up with customers regarding scheduled loan repayments
- Assist customers with payment-related queries and concerns
- Conduct field visits as required for collection activities
- Maintain accurate records of customer interactions and payment updates
- Coordinate with branch teams to ensure smooth collection operations
- Support collection targets through regular customer engagement
- Build and maintain professional relationships with customers
Eligibility Criteria
- Minimum qualification: 10th Pass, 12th Pass, or Graduate
- Freshers and experienced candidates are welcome to apply
- Prior experience in Collections, Customer Service, Banking, NBFC, Microfinance, or Field Operations will be an added advantage
Required Skills
- Good communication and interpersonal skills
- Basic knowledge of MS Office
- Ability to work independently and manage field activities
- Customer-centric approach
- Strong follow-up and relationship management skills
Compensation & Benefits
Attractive Performance-Based Incentives (No Upper Limit)
Petrol Reimbursement
Health Insurance
Career Growth Opportunities
Additional Requirements
- Must own a two-wheeler
- Valid driving license is mandatory
- Willingness to travel locally for customer interactions and field visits
How to Apply
Interested candidates can share their updated resume via WhatsApp at: 9247942995
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
