Swaz Publication is looking for a proactive and enthusiastic Customer Relationship Executive Intern to assist in managing client communications, handling inquiries, and supporting the publication process. This internship offers valuable experience in client relationship management, business communication, and academic publishing services.
Key Responsibilities
- Communicate with clients via phone, email, and WhatsApp.
- Respond to customer inquiries and provide accurate information about publication services.
- Follow up with prospective and existing clients regarding their requirements and publication status.
- Maintain and update client records in spreadsheets and CRM systems.
- Coordinate with internal teams to ensure smooth client onboarding and service delivery.
- Assist in resolving client concerns and ensuring customer satisfaction.
- Prepare reports on client interactions and follow-up activities.
Share your CV at [email protected] or WhatsApp on 9217277301.
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
