Key Responsibilities
1. Volunteer Strategy, Recruitment & Onboarding
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Develop and implement the organization’s volunteer engagement strategy aligned with program and organizational goals.
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Lead recruitment and onboarding of volunteers across community, youth, institutional, and corporate segments.
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Build a diverse and inclusive volunteer pool with relevant skills, experience, and geographic representation.
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Design structured onboarding, orientation, and induction processes to ensure volunteers are effectively integrated into programmes.
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Create and maintain volunteer databases, engagement trackers, and deployment plans.
2. Corporate & Professional Volunteer Engagement
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Build and manage engagement opportunities for corporate employees and skilled/professional volunteers.
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Collaborate with CSR teams, companies, and professional networks to create meaningful volunteering avenues aligned with organizational priorities.
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Design short-term and long-term volunteering models including mentoring, training support, employee engagement drives, project-based volunteering, and pro-bono support.
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Ensure a positive volunteer experience through effective coordination, communication, and relationship management.
3. Volunteer Engagement, Learning & Development
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Develop systems to strengthen volunteer motivation, ownership, and long-term engagement.
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Organize volunteer training sessions, capacity-building workshops, orientation programmes, and learning opportunities.
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Build communication channels to regularly engage volunteers through updates, stories, impact reports, and recognition initiatives.
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Foster a culture of collaboration, inclusion, and mission alignment among volunteers and partners.
4. Retention, Recognition & Stewardship
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Develop volunteer retention and stewardship strategies to build a stable and committed volunteer community.
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Lead volunteer appreciation and recognition initiatives including certifications, awards, milestone acknowledgements, and engagement events.
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Monitor volunteer feedback and satisfaction to continuously improve the volunteer experience.
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Address volunteer concerns, resolve operational challenges, and ensure sustained engagement.
5. Partnerships & External Engagement
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Identify, develop, and manage strategic partnerships with corporates, educational institutions, nonprofits, community groups, and other stakeholders.
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Build collaborations that strengthen programme implementation, outreach, resource mobilization, and visibility.
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Represent the organization in external forums, partnership meetings, and engagement platforms.
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Support development of partnership proposals, engagement plans, reports, and presentations.
6. Programme Coordination & Operational Support
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Coordinate volunteer deployment across programmes and ensure alignment with organizational needs and timelines.
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Work closely with programme teams to identify volunteer requirements and support implementation priorities.
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Ensure adherence to volunteer policies, safeguarding protocols, and operational processes.
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Track volunteer contributions, engagement metrics, and programme impact through periodic reporting and documentation.
7. Monitoring, Reporting & Impact Tracking
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Monitor key volunteer and partnership indicators including recruitment, engagement, retention, participation, and contribution levels.
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Develop periodic reports, dashboards, case studies, and success stories showcasing volunteer and partnership impact.
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Track operational efficiencies, volunteer contribution hours, outreach outcomes, and engagement effectiveness.
Use data and feedback to strengthen volunteer management systems and partnership
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Candidate Specifications:
Educational Qualification
Graduate / Post Graduate / MBA with 5+ years of experience in volunteering or social sector
Years of Experience
The ideal candidate should possess a minimum of 5 to 7 years of recruitment experience, out of which minimum 3 years of experience in the social sector is preferred
Work Skills
Self-starter, proactive in finding solutions and result oriented • Strong interpersonal, networking and collaboration skills • Effective time management skills with prior success at executing projects in a timely manner and achieving results on schedule • Effective at developing ideas and strategies during strategic planning meetings • Ability to quickly build relationships and influence others without authority
Other Skills
• Excellent verbal and written communication skills • Strong computer and technology skills with familiarity in using computer and web-based applications (Microsoft Office Applications, especially Excel, online portals for MIS)
Attributes
• Demonstrates concern for accuracy and detail • Achieves a high level of trust in relationships • Values different points of view and remains open-minded to change
Job Specifications:
Nature of job
Consultant (1 year contract)
Location
KEF HO- Chembur, Mumbai
Hours of work
8 hours per day, 6 days in a week
Working conditions
1.5days leaves per month from the date of joining
