Location: Gurugram (Work From Office)
Employment Type: Full-time
Headcount: 60 openings
Process Details
- Domestic process
- Interview Rounds: HR Round → Ops Round → Versant → Client Round
Position Overview
We are hiring Customer Success Associates / Customer Support Executives to handle customer queries and ensure seamless support for our clients. This is an excellent opportunity for candidates with strong communication skills in both English and Hindi.
Key Responsibilities
- Handle customer queries across multiple channels
- Provide accurate and professional support to ensure customer satisfaction
- Maintain effective communication with clients and internal teams
Qualifications
- Graduation is mandatory
- Excellent communication skills in English and Hindi (verbal and written)
- Minimum 6 months of customer support experience
Shift & Work Schedule
- 24/7 rotational shifts
- 6 days working, 1 weekly off
Conatct Details
Pay: Up to ₹35,000.00 per month
Work Location: In person