JOB DESCRIPTION
Join an Asset Servicing operations team that delivers accurate event processing and strong client outcomes across markets. Work closely with Middle Office and Client Service partners to resolve breaks, complete payments, and maintain a robust control environment. Grow your career by applying analytical thinking, driving improvements, and operating confidently in a fast-paced setting.
As an Asset Servicing Operations Associate within the Asset Servicing team, you reconcile positions and payments and process corporate action and income transactions to client accounts. You manage customer account activity across payments, income, and tax-related items while diagnosing issues and delivering timely resolutions. You serve as a key point of contact for internal partners and contribute to continuous improvement through peer reviews and process enhancement ideas.
Job Responsibilities
- Reconcile positions and payments and process transactions accurately to client accounts.
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Execute routine and non-routine asset servicing tasks with moderate to advanced complexity.
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Diagnose issues and deliver operational or technical resolutions within defined autonomy.
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Manage customer accounts by processing payments, income, and tax-related items across events.
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Resolve queries across multiple corporate action and income event types within timelines.
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Apply end-to-end asset servicing lifecycle knowledge to prevent downstream impacts.
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Serve as point of contact for coordination with Middle Office and Client Service teams.
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Review peer work and provide feedback to enhance quality and consistency.
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Recommend process improvements that strengthen controls and reduce rework.
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Support extended hours and shift coverage to meet business and client requirements.
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Perform effectively under pressure while prioritizing time-critical deliverables.
Required Qualifications, Capabilities, and Skills
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Demonstrate prior experience in asset servicing, securities lending, or prime brokerage operations.
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Apply strong analytical and problem-solving skills to drive change and enhance controls.
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Adapt effectively through changing business landscapes and shifting priorities.
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Hold a bachelor's degree or equivalent qualification.
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Operate proficiently in Microsoft Word, Excel (VLOOKUP), and Outlook.
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Communicate effectively and collaborate with stakeholders across teams.
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Manage workload efficiently to deliver accurately under tight deadlines.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
