JOB DESCRIPTION
Position: Head of Quality Control (QC) / Quality Assurance Manager
Location: Hyderabad (Head Office - Field Oversight)
Employment Type: Full-Time, Permanent
ABOUT MAKUTA PROJECTS
Makuta is a leading real estate developer in Hyderabad executing premium residential and commercial developments with a strong commitment to quality, safety, and regulatory compliance.
Current Portfolio (5 Active Projects):
- Taranga — G+24 twin towers, 250 units (Kukatpally)
- Horizon — G+16 mono tower, 64 units (Kompally)
- Nirvana — Premium residential development
- Aruna Arcade — Commercial development (Patancheruvu)
All projects are RERA-registered and must comply with highest quality and safety standards.
ROLE OVERVIEW
As Head of Quality Control, you will establish, implement, and oversee a comprehensive quality management system across all Makuta Projects sites. This corporate-level role ensures consistency in construction quality, compliance with regulatory standards (RERA, NBC, municipal codes), and customer satisfaction across the entire portfolio. You will work directly with project teams, contractors, consultants, and regulatory authorities to maintain Makuta's reputation for excellence.
This is a strategic + hands-on role: You will define QC policies and procedures while also conducting regular site audits, resolving quality issues, and managing testing/certification processes.
KEY RESPONSIBILITIESQuality Management System (Corporate Level)
- Develop and implement standardized Quality Assurance/Quality Control (QA/QC) policies across all 5 projects
- Create Quality Manual, inspection checklists, and audit procedures
- Establish quality benchmarks and KPIs for:
- Structural integrity (concrete strength, reinforcement)
- Finish quality (flooring, painting, doors, fixtures)
- MEP systems (electrical, plumbing, HVAC)
- Safety standards
- Environmental compliance
- Conduct quarterly quality management reviews with project teams
- Recommend process improvements based on industry best practices
On-Site Quality Audits & Inspections
- Conduct regular site inspections across all 5 projects (minimum 2 visits/week per site)
- Perform detailed inspection of:
- Structural work (foundation, columns, slabs, walls)
- Concrete testing (compression testing, slump tests)
- Reinforcement compliance
- Finishing work (flooring, painting, plastering, tiles)
- MEP installations (electrical, plumbing, HVAC, fire safety)
- Safety compliance and housekeeping
- Prepare inspection reports with photographic evidence
- Identify defects and non-compliances; issue corrective action requests (CAR)
- Follow up on CAR closure and verification
Testing, Sampling & Material Certification
- Plan and oversee testing protocols:
- Concrete cube testing (28-day compressive strength)
- Slump cone testing for concrete quality
- Reinforcement bar testing and verification
- Tile adhesive and grout testing
- Paint and finish quality testing
- Electrical system insulation and earthing resistance testing
- Plumbing system pressure testing
- Coordinate with third-party labs for independent testing
- Maintain test reports and trending analysis
- Issue Material Rejection Notes for non-compliant materials
- Manage batch testing and statistical analysis
Compliance & Regulatory Management
- Ensure compliance with:
- RERA regulations and project registration requirements
- National Building Code (NBC)
- Indian Standards (IS codes) across structural, electrical, plumbing
- Local municipal bylaws (GHMC, HMDA regulations)
- Safety standards (OSHA, site safety protocols)
- Environmental compliance (waste management, pollution control)
- Conduct RERA compliance audits (minimum quarterly)
- Prepare compliance documentation for municipal approvals
- Liaise with municipal inspectors and regulatory authorities
- Maintain records for occupancy certificate (OC) applications
- Respond to customer quality complaints and escalations
Contractor & Vendor Quality Management
- Evaluate contractor/vendor quality capability before selection
- Conduct pre-work meetings with contractors on quality expectations
- Monitor contractor adherence to quality standards and procedures
- Impose penalties for quality breaches; escalate serious violations
- Conduct toolbox talks on quality and safety
- Maintain contractor performance scorecards
- Recommend contractor replacement if SLA breached
Defect Management & Resolution
- Establish defect tracking system across all projects
- Classify defects (Critical, Major, Minor)
- Issue defect notifications and rework orders
- Track defect closure rates
- Conduct post-delivery inspections (snagging list)
- Manage defect resolution within warranty period
- Analyze defect trends to identify root causes
Documentation & Reporting
- Maintain centralized QC database (testing reports, inspection records, compliance docs)
- Prepare monthly QC summary reports for each project
- Create quarterly QC dashboard for management review
- Prepare RERA compliance reports
- Document lessons learned and best practices
- Maintain audit trail for all quality decisions
Team Leadership & Training
- Lead and supervise QC team (if applicable):
- QC engineers at individual project sites
- Third-party quality consultants/inspectors
- Conduct quality training and competency development for project teams
- Mentor junior engineers on quality standards and procedures
- Establish quality culture across organization
REQUIRED QUALIFICATIONSEducation
- Bachelor's Degree in Civil Engineering (B.E./B.Tech)
- Diploma in Civil Engineering (minimum)
- Post-graduate diploma in Quality Management (ISO 9001) or equivalent (preferred)
Experience
- 6-10 years of hands-on experience in construction quality management for large-scale projects:
- Residential or mixed-use high-rise projects (preferred)
- Commercial/infrastructure projects with strong QC requirements
- Previous roles: QC Engineer, Quality Manager, Quality Consultant
- Proven track record in:
- Implementing QA/QC systems on multiple projects
- Managing quality for 100+ acre or ₹100+ crore projects
- Regulatory compliance (RERA, municipal, safety)
- Concrete and structural testing
- Finish and MEP quality management
- Defect management and resolution
- Third-party coordination (testing labs, consultants, authorities)
- Experience with EPC/turnkey contractors (advantage)
Technical Skills
- Knowledge Areas:
- Concrete technology and testing procedures
- Structural inspection and acceptance criteria
- Finish standards and specifications
- MEP systems overview (basic understanding)
- Indian Standards (IS codes) related to construction quality
- National Building Code (NBC) requirements
- RERA regulations and compliance
- Testing standards and quality parameters
- Software/Tools:
- Quality management software or Excel-based tracking systems
- AutoCAD (basic ability to read construction drawings)
- Photo/video documentation software
- Statistical analysis tools (beneficial)
Soft Skills
- Strong attention to detail and quality mindset
- Excellent communication (written and verbal) — English, Hindi, Telugu
- Team leadership and contractor management
- Ability to handle high-pressure situations and escalations
- Problem-solving and decision-making capability
- Diplomacy and negotiation skills
- Ability to work across multiple projects simultaneously
- Strong organizational and documentation skills
Certifications (Preferred)
- ISO 9001:2015 Quality Management certification
- Lead Auditor certification for QMS
- RERA compliance training
- Construction quality management certification
KEY PERFORMANCE INDICATORS (KPIs)
- Quality Compliance: 98%+ compliance with approved standards/drawings
- Defect Rate: <3% defects in post-delivery inspection (snagging list)
- Testing Compliance: 100% of required testing completed and documented
- RERA Compliance: Zero RERA non-compliances or penalties
- Customer Complaints: <2% of customers raising quality complaints
- Audit Findings: <5 major findings in quarterly internal audits
- On-Time Closure: 95%+ timely closure of corrective actions
- Team Performance: QC team productivity and retention metrics
WHAT WE OFFER
- Performance Bonus: 15-20% annual bonus tied to quality KPIs
- Career Growth: Path to Operations Director, Quality Consultant, or Senior Management roles
- Professional Development: Industry certifications, quality management courses
- Portfolio Visibility: Lead role across ₹500+ crore project portfolio
- Work Environment: Strategic decision-making role with autonomy
- Benefits: Health insurance, PF, gratuity, leave encashment as per statutory norms
- Leadership Opportunity: Build and mentor QC team
ROLE STRUCTURE & HIERARCHY
Reports To: Higher Management / Operations Director / MD
Supervises/Coordinates With:
- QC Engineers at individual project sites
- Project Managers and Site Engineers
- Contractors and vendors
- Consultants (architects, structural, MEP)
- Third-party testing labs
- Municipal authorities and regulatory bodies
- Customers and complaint resolution team
Interacts With:
- Finance (for testing/audit budgets)
- HR (for team recruitment and training)
- Legal (for RERA compliance and disputes)
- Sales (for customer quality escalations)
APPLICATION PROCESS
Required Documents:
- Updated Resume with detailed project experience and track record
- Academic certificates (BE/Diploma/Certifications)
- Letter of recommendation from previous employer
- Portfolio of QC systems/procedures implemented
- References from 2-3 previous organizations (preferably similar scale projects)
How to Apply:
- Email: [[email protected]]
- Subject: "QC Head Application - [Your Name]"
- Closing Date: [3-4 weeks from posting]
SELECTION PROCESS
Interview Stages:
- Telephonic Screening (20 min): Experience and project background verification
- Technical Presentation (45 min): Candidate presents QC system they've implemented (via PPT/document)
- In-Depth Technical Interview (90 min):
- Quality management approach
- Regulatory compliance knowledge
- Case studies from previous projects
- Problem-solving scenarios
- Management Interview (60 min):
- MD/Operations Director discussion
- Organizational fit, leadership style, expectations
- Final Offer: Within 5-7 days
WORKING CONDITIONS
- Site Visits: 40-50% time on-site across 5 projects (Hyderabad area)
- Office Time: 40-50% at head office for reporting, documentation, system development
- Travel: Monthly visits to all projects
- Working Hours: Standard 9 AM - 6 PM (flexible for site emergencies)
- Physical Demands: Ability to climb structures, work in construction environments, walk uneven terrain
EQUAL OPPORTUNITY STATEMENT
Makuta Projects is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of gender, age, caste, religion, or background.
ADDITIONAL NOTES
- This is a strategic role requiring strong ownership mentality
- Candidate must be willing to establish QC culture from ground-up
- Independence and decision-making authority will be provided
- Willingness to work on challenging projects and mentor teams
- Technology adoption (software/tools) to modernize QC processes
- Strong regulatory and compliance background is critical
Pay: ₹12,836.23 - ₹45,740.23 per month
Work Location: In person
