We are looking for a professional Front Office Executive to lead front-desk operations, deliver exceptional guest service, and ensure smooth check-in and check-out experiences for all guests.
Location: Wayanad, Kerala
Key Responsibilities:
- Greet guests warmly upon arrival and assist with check-in procedures
- Process check-outs efficiently, handle billing, and manage payments
- Handle guest inquiries, requests, and complaints with professionalism and care
- Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure guest satisfaction
- Manage room allocations and maintain accurate room status updates
- Maintain front desk cleanliness, organization, and professional appearance
- Prepare daily reports on occupancy, arrivals, departures, and other front-office metrics
- Uphold hotel policies, safety procedures, and security standards
- Support night audit and shift-handover processes as needed
Requirements:
- Bachelor’s degree – degree graduates only
- Fluent in English
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
