Key Responsibilities:
Provide first and second-level technical support for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems (Windows/macOS) and standard applications
Troubleshoot hardware, software, and basic network issues
Respond to service desk tickets, emails, and walk-in support requests within SLA
Perform system upgrades, patches, and routine maintenance
Set up and support user accounts, email, VPN, and access rights
Maintain IT asset inventory and documentation
Escalate unresolved issues to higher-level support teams when necessary
Assist with onboarding/offboarding of employees (device setup, access provisioning)
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
