We are looking for a motivated and enthusiastic Support Engineer to join our team. The ideal candidate should have 1–3 years of experience in installation, commissioning, troubleshooting, and technical support. The role involves extensive field work, customer interaction, and hands-on installation activities. Candidates should be quick learners, possess a positive attitude, and be willing to travel across India.
Key Responsibilities
- Install, commission, and support medical devices at customer sites.
- Troubleshoot electrical, electronic, and software-related issues.
- Perform preventive and corrective maintenance of installed systems.
- Work with AC power (Raw Power and UPS) while adhering to electrical safety practices.
- Perform drilling, mounting, and installation of equipment, enclosures, cable trays, and accessories.
- Lay, route, terminate, and test cables during installation.
- Read and follow installation drawings and wiring diagrams.
- Configure software and perform basic system setup and testing.
- Coordinate with the Hardware, Software, and R&D teams for technical support whenever required.
- Train customers on the operation and basic maintenance of the equipment.
- Prepare installation, service, and maintenance reports.
- Ensure timely resolution of customer issues while maintaining high customer satisfaction.
- Follow company safety procedures and maintain professional conduct at customer sites.
Pay: ₹300,000.00 - ₹480,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
