Customer Support Executive
Job Title: Customer Support Executive
Location: Karunagappally
Job Type: Full-time
Job Overview
We are looking for a friendly and customer-focused Customer Support Executive to join our team. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a positive customer experience through phone, email, or chat support.
Key Responsibilities
- Respond to customer inquiries through phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a professional and timely manner.
- Record customer interactions and maintain proper documentation.
- Follow up with customers to ensure their issues are resolved.
- Work with internal teams to escalate and solve complex issues.
Required Skills
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Ability to work in a team environment.
Qualifications
- High school diploma or bachelor’s degree preferred.
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
