Role description
Program Coordinator
Experience: 4-7 Years
Job Summary
The Program Coordinator is responsible for supporting the successful planning, execution, monitoring, and governance of strategic programs comprising multiple interrelated projects. This role works closely with Program Managers, Project Managers, PMO, Finance, and business stakeholders to ensure program objectives, schedules, financials, dependencies, risks, and reporting requirements are effectively managed. The Program Coordinator serves as a central point of coordination, helping drive program alignment, visibility, and operational excellence across the program lifecycle.
Key Responsibilities
- Coordinate program activities across multiple projects, workstreams, and functional teams.
- Support Program Managers in planning, execution, monitoring, and delivery of program objectives.
- Maintain integrated program schedules, milestones, dependencies, and deliverables.
- Track program progress and ensure alignment between project teams and business stakeholders.
- Facilitate program governance meetings, steering committee reviews, and stakeholder communications.
- Prepare and distribute program status reports, dashboards, executive summaries, and meeting documentation.
- Monitor and track program risks, issues, assumptions, dependencies, and mitigation plans.
- Maintain program information in Planview or other Project Portfolio Management (PPM) tools, including:
- Program setup and maintenance
- Project alignment and dependency tracking
- Program status and health reporting
- Resource and capacity tracking
- Financial reporting and budget monitoring
- Governance and approval workflows
- Support program financial management activities, including:
- Budget tracking
- Forecast updates
- Actual spend monitoring
- Resource cost analysis
- Variance reporting
- Accrual tracking
- Consolidate project-level information into program-level reporting for leadership review.
- Collaborate with PMO teams to ensure compliance with organizational standards, governance processes, and reporting requirements.
- Identify and escalate program-level risks, schedule conflicts, resource constraints, and financial concerns.
- Support demand intake, project prioritization, and portfolio planning activities.
- Drive continuous improvement initiatives related to program governance, reporting, resource management, and operational efficiency.
- Assist with audit readiness and compliance documentation where applicable.
Qualifications
- Bachelor s degree in information technology, Engineering, Life Sciences, Business Administration, or a related field.
- 4-7 years of experience in Program Coordination, Project Coordination, PMO, Project Controls, or Program Management support roles.
- Experience supporting large-scale cross-functional programs, preferably within Life Sciences, Pharmaceutical, Healthcare, or regulated industries.
- Hands-on experience with Planview or other Project Portfolio Management (PPM) tools.
- Experience in program financial management, budgeting, forecasting, and reporting.
- Strong proficiency in Microsoft Excel, PowerPoint, Word, and reporting/dashboarding tools.
- Excellent organizational, analytical, communication, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, matrixed environment.
Key Skills
Program Coordination | Program Governance | Portfolio Management | Planview | PMO Operations | Program Financial Management | Budgeting & Forecasting | Resource Planning | Dependency Management | Risk & Issue Management | Executive Reporting | Stakeholder Management | Cross-Functional Coordination | Portfolio Reporting | Process Improvement
Preferred Competencies
- Knowledge of project and program management methodologies (Waterfall, Agile, Hybrid).
- Understanding of portfolio management and PMO governance frameworks.
- Experience supporting strategic transformation, digital, IT, or business programs.
- Familiarity with GxP, GAMP 5, and regulated Life Sciences environments.
- Strong problem-solving, decision-support, and facilitation skills.
- Ability to work effectively with global teams and senior leadership stakeholders.
Preferred Certifications
- PMP (Project Management Professional) - Preferred
- CAPM (Certified associate in project management) - Preferred
- PMI Program Management-related training/certification - Preferred
- Agile/Scrum Certification - Preferred
Skills
program management,program management methodologies,project portfolio management,cross functional,portfolio planning,program coordination,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
