Role Overview
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.
Key Responsibilities
- Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
- Provide personalized mentoring plans tailored to individual academic and career aspirations.
- Guide students step-by-step through the counselling and admission journey.
- Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
- Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
- Track student progress and counselling outcomes to improve guidance quality and conversions.
- Collaborate with internal teams to ensure students receive accurate information and seamless support.
Qualifications & Skills
- Bachelor’s or Postgraduate degree (any discipline).
- 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
- Fluency in English and Tamil is mandatory.
- Strong analytical and problem-solving ability.
- Excellent communication and interpersonal skills.
- Customer service or counselling experience is an advantage.
- Knowledge of NEET UG/PG processes is a plus.
- Proficiency in MS Excel, research, and presentation skills.
Perks & Benefits:
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Job Types: Full-time, Permanent
Pay: ₹29,000.00 - ₹33,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Application Question(s):
- The Ctc is Upto 4LPA Fixed + 3LPA Variable [ Non Negotiable ]
- This position requires immediate joining, are you available to join immediately ?
- It will be 6 days working with rotational week off, are you comfortable with that ?
Education:
Experience:
- Academic counseling: 1 year (Required)
Language:
Location:
- Anna Nagar, Chennai, Tamil Nadu (Required)
Work Location: In person
