Experience: Fresher to Experienced (Automobile Dealership Experience Preferred)
Qualification: Graduation in Any Discipline / Diploma in Automobile / Mechanical Engineering Preferred
Key Responsibilities:
Generate service leads through customer follow-ups and field visits.
Inform customers about periodic maintenance, service offers, and dealership facilities.
Maintain customer relationships and ensure repeat service visits.
Coordinate with Service Advisors for customer appointments and vehicle inflow.
Conduct customer calling, reminders, and service campaigns.
Promote service packages, accessories, and value-added services.
Achieve monthly service lead generation and customer engagement targets.
Maintain customer database and follow dealership processes.
Required Skills:
Customer Handling & Relationship Management
Telecalling & Follow-up Skills
Service Marketing Knowledge
Lead Generation & Conversion
Communication & Interpersonal Skills
Local Market Knowledge
Target-Oriented Approach
Basic Computer Knowledge
MS Excel & CRM Handling
Team Coordination Skills
Preferred Candidate Profile:
Experience as SMR Executive / Service Marketing Executive in Automobile Dealership preferred.
Freshers with good communication skills and sales/service interest can apply.
Good communication skills in Marathi, Hindi & Basic English.
Customer-focused with passion for automobile industry.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
