Group Account Director

Job details

Job Purpose

The Group Account Director is responsible for FoxyMoron maintaining a leadership position in the market by contributing to:

Success of a set of assigned client accounts, leading to account renewals and upsells
Building of capable, independent and motivated teams
Accurate internal planning, budgeting and forecasting

Role Responsibilities & Deliverables

Create plans, budgets & forecasts for internal consumption and usage
Create and communicate Annual Operating Plans – AOP (in conjunction with the Account Director) basis the clients’ decoded briefs. Update the AOP incase of significant modifications in the client’s brief or digital platform policies during the course of the year
Create quarterly execution plans based on internal plans and decoded client briefs
Update resource planning basis quarterly FTE and utilization mapping
Maintain monthly client P&Ls
Ensure achievement of billing targets by the team
Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same

Brainstorm (when required) with relevant teams for client pitches and execution of briefs
Ensure accurate referencing and industry benchmarking by the team
Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same

Finance
Follow up with the client for any overdue payment and ensure it’s release incase the Account Director isn’t able to

Hire capable, independent resources that can understand, communicate and execute client briefs accurately
Create a team culture of research and self-development
Work with the L&D team to structure training programs that directly impact work quality along with specific competencies

Core Competencies

Create economic value for FoxyMoron by understanding and managing multiple financial indicators around goals, stakeholders, resources, regulations, geographies and markets effectively
Fluency in comprehending, tracking and maintaining financial data
Work efficiently by managing costs and resources
Strong focus on process quality improvement, tools, and metrics, driving efficiency and understanding technology trends
Recommend well-informed and timely financial/business decisions with an understanding of their consequences and impact on the Organisation

Lead by example & mentor team members
Keep team members motivated at all times
Ensure quality resources are brought on board
Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback)
Train, mentor and motivate the team

Excellent written and verbal skills
Ability to clearly articulate complex ideas and strategies to clients and the team
Ability to sell work and ideas, and respond positively to feedback

Desired Qualifications & Expereince

UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
Candidates with 7+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
Prior team management experience preferred
Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it