At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.
As a QA Engineer specializing in Salesforce Commerce Cloud (SFCC), you will independently own testing for assigned features or a defined delivery area within an established project QA approach.
You will analyze business requirements, storefront behavior, Business Manager configuration, integration dependencies, and change impact; define appropriate risk-based coverage; execute functional, exploratory, API, integration, and regression testing; investigate defects; and communicate quality status and remaining risks.
You will collaborate with engineering, delivery, product, and client stakeholders and contribute practical SFCC testing knowledge to the project team.
- Own testing for assigned SFCC features or a defined delivery area from requirements analysis through execution, defect follow-up, and quality reporting.
- Review requirements, acceptance criteria, customer journeys, solution details, Business Manager configurations, and integration contracts to identify gaps, dependencies, ambiguities, and testability risks.
- Apply risk-based testing to prioritize critical customer journeys, changed areas, integrations, data conditions, and regression exposure within the established project QA strategy.
- Define and execute effective coverage across storefront, Business Manager, API, integration, system, end-to-end, regression, and exploratory testing levels.
- Validate critical e-commerce journeys including product discovery, product detail, cart, checkout, payments, pricing, promotions, inventory, customer accounts, localization, and order processing.
- Validate relevant SFCC configuration and data in Business Manager, including catalogs, price books, inventory lists, promotions, campaigns, customer groups, site preferences, jobs, feeds, and replication where applicable.
- Design and execute API and integration testing for OCAPI, SCAPI, LINK cartridges, payment, tax, fraud, search, shipping, OMS, ERP, inventory, customer-data, and other connected services.
- Validate authentication, payloads, schemas, negative scenarios, error handling, asynchronous processing, and cross-system data consistency.
- Prepare and maintain suitable test data and verify environment, configuration, integration, and deployment preconditions before relying on test results.
- Investigate and document defects across application, configuration, integration, test-data, environment, and third-party service layers, providing clear evidence, impact, severity rationale, and reproduction steps.
- Estimate assigned QA work and communicate assumptions, dependencies, blockers, test-data needs, regression impact, and remaining quality risks.
- Participate in refinement, technical discussions, defect triage, status reviews, release validation, and production smoke testing, raising quality concerns early.
- Identify valuable automation candidates and contribute to automated regression coverage when an established framework and assignment scope support it.
- Apply baseline accessibility, performance, security, resilience, browser, device, and localization checks to critical journeys, escalating when specialist validation is required.
- Use approved AI-assisted QA tools for analysis, test design, documentation, and defect investigation while validating generated outputs against requirements and application evidence.
- Typically 2+ years of professional software-testing experience, including hands-on Salesforce Commerce Cloud B2C testing experience.
- Practical knowledge of SFCC storefront functionality and Business Manager configuration.
- Experience with at least one SFCC implementation model such as SFRA, SiteGenesis, etc.
- Experience with requirements analysis, risk-based testing, exploratory testing, functional testing, regression testing, and defect management.
- Hands-on API and integration-testing experience using Postman or an equivalent tool, including authentication, payload validation, negative scenarios, error handling, and data consistency.
- Experience testing critical e-commerce journeys and third-party services such as payment, tax, fraud, search, shipping, OMS, ERP, or inventory systems.
- Ability to prepare test data, validate environment and configuration preconditions, and distinguish application defects from configuration, integration, data, or environment issues.
- Ability to estimate assigned work and communicate assumptions, blockers, technical issues, quality status, and residual risks clearly.
- Solid understanding of web fundamentals including HTTP, REST, browser behavior, cookies, sessions, and client-server interaction.
- Professional English communication skills sufficient for effective collaboration in a global delivery environment.
Preferred Qualifications
- Experience testing OCAPI or SCAPI services and complex SFCC integration landscapes.
- Experience across more than one SFCC architecture model, including SFRA, SiteGenesis, Composable Storefront, or PWA Kit.
- Experience with Playwright, Cypress, or another web-test automation framework within an established automation solution.
- Familiarity with CI/CD pipelines and automated regression execution.
- Exposure to accessibility, performance, security, resilience, or multi-region commerce testing.
- Client-facing consultancy experience.
- A relevant Salesforce or commerce-platform certification.
- Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe.
- Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
- Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
- Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.
Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!
