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Job Title: Open Telemetry
City: Hyderabad
State/Province: Telangana
Posting Start Date: 6/19/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
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Title: Open Telemetry
Total years of experience: 6 to 10 years
Location: Hyderabad and Pune
Mandatory skills : Ansible+Linux Admin+ Any observability tools
Role Summary
This hybrid role combines engineering and development responsibilities to support the lifecycle of OpenTelemetry (OTel) agents and collectors, ensuring robust observability across distributed systems. The position involves managing deployments, troubleshooting, and driving compatibility and integration enhancements.
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Key Responsibilities
- Agent & Collector Management: Install, configure, upgrade, and maintain OTel agents and collectors across Linux and Windows environments.
- Metrics & Logs Handling: Ensure accurate collection, processing, and forwarding of telemetry data (metrics, logs, traces) to observability platforms.
- Troubleshooting & Incident Support: Diagnose and resolve issues related to OTel components, adhering to defined SLAs.
- Compatibility Analysis: Assess and implement version upgrades, ensuring backward compatibility and feature adoption.
- API Integration: Develop and maintain integrations between OTel SDKs/APIs and application services.
- Automation & Best Practices: Implement automation for deployment and configuration using tools like Ansible and CI/CD pipelines.
- Documentation: Maintain technical documentation for processes, upgrades, and troubleshooting.
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Required Skills
o Strong knowledge of OpenTelemetry specifications, SDKs, APIs, and instrumentation.
o Hands-on experience with OTel agent and collector lifecycle.
- Operating Systems: Linux and Windows administration.
- Observability Tools: Familiarity with Jaeger, Prometheus, Grafana, Datadog, Splunk, ELK, Loki, SigNoz.
- Programming & Scripting: Proficiency in languages like Python, Go, or Java for API integration.
- Automation: Experience with Ansible, CI/CD pipelines.
- Additional Skills: Kafka, InfluxDB, container orchestration (Docker/Kubernetes).
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Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3–6 years of experience in observability, monitoring, or related domains.
- Strong problem-solving and analytical skills.
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Provide customer support/ service on the DevOps tools
Timely support internal & external customers escalations on multiple platforms
Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
Follow escalation matrix/ process as soon as a resolution gets complicated or isnâÂÂt resolved
Provide knowledge transfer, sharing best practices with the team and motivate
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Team Management
Resourcing
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Train direct reportees to make right recruitment and selection decisions
Talent Management
Ensure 100% compliance to WiproâÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
Build an internal talent pool of HiPos and ensure their career progression within the organization
Promote diversity in leadership positions
Performance Management
Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
Incase of performance issues, take necessary action with zero tolerance for âÂÂwillâ based performance issues
Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
Exercise employee recognition and appreciation
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Deliver
No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Manage service tools
Troubleshoot queries
Customer experience
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score
Mandatory Skills: Ansible Tower .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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