Server Administration
- Administer and maintain Windows Server and Linux Server environments.
- Perform installation, configuration, patch management, upgrades, and health monitoring.
- Troubleshoot complex server-related incidents and perform root cause analysis.
- Manage Active Directory, DNS, DHCP, Group Policy (GPO), Certificate Services, and authentication services.
- Ensure server security hardening and compliance with organizational standards.
Virtualization & Hyper-Converged Infrastructure
- Administer Microsoft Hyper-V clusters.
- Manage Nutanix HCI infrastructure, including Prism Central and Prism Element.
- Perform VM provisioning, migration, capacity planning, and performance tuning.
- Ensure high availability and business continuity of virtual infrastructure.
Storage Administration
- Manage SAN and NAS storage infrastructure.
- Configure storage provisioning, zoning, LUN mapping, snapshots, and replication.
- Monitor storage capacity and optimize storage performance.
- Coordinate firmware upgrades and preventive maintenance.
Backup & Disaster Recovery
- Administer Commvault Backup infrastructure.
- Monitor backup jobs and restore operations.
- Conduct backup validation and disaster recovery testing.
- Ensure backup compliance and recovery objectives are met.
Microsoft 365 Administration
- Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Azure AD.
- Manage user provisioning, licensing, security policies, Conditional Access, and MFA.
- Troubleshoot Microsoft 365-related issues.
Infrastructure Monitoring & Performance
- Monitor enterprise infrastructure health and availability.
- Perform preventive maintenance and infrastructure optimization.
- Conduct performance analysis and capacity planning.
- Ensure production uptime and SLA compliance.
Incident & Problem Management
- Provide L3 support for critical production incidents.
- Lead technical troubleshooting during major incidents.
- Perform root cause analysis (RCA) and recommend preventive actions.
- Coordinate with OEMs and technology partners for issue resolution.
Project Implementation
- Participate in infrastructure modernization projects.
- Support server migration, virtualization, storage upgrades, and cloud integration.
- Prepare implementation plans and technical documentation.
- Coordinate with internal stakeholders and external vendors.
Documentation & Compliance
- Maintain infrastructure documentation, SOPs, architecture diagrams, and asset inventory.
- Ensure compliance with cybersecurity policies, backup policies, and audit requirements.
- Support internal and external IT audits.
Technical Skills Required
Operating Systems
- Microsoft Windows Server (2016/2019/2022)
- Linux (Oracle Linux, Red Hat Enterprise Linux, Ubuntu)
Virtualization
- Nutanix HCI (Prism Central / Prism Element)
Storage
- Storage provisioning and performance management
Backup
- Commvault Backup & Recovery
- Disaster Recovery Planning and Testing
