Hiring: Helpdesk Executive
Location: Pallikaranai
Experience: Minimum 1+ Years (Residential Apartment Experience Mandatory)
Salary: Based on Performance
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Handle incoming calls, emails, and walk-in queries from residents/clients.
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Log complaints and service requests in the system.
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Coordinate with maintenance and technical teams for timely issue resolution.
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Track and follow up on open service requests until closure.
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Maintain accurate records and documentation.
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Ensure prompt and professional communication with residents/clients.
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Escalate unresolved issues to senior management when required.
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Minimum 1+ years of experience in residential apartment helpdesk operations.
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Strong communication and customer service skills.
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Ability to coordinate with multiple teams and manage service requests efficiently.
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Basic computer knowledge and documentation skills.
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Proactive, organized, and able to work in a fast-paced environment.
Interested candidates can share their updated resume or contact us for further details.
