Bengaluru, Karnataka
Job Summary
"Role Summary
The Operations SME focuses on day-to-day availability, reliability, and performance of production systems, ensuring SRE practices are embedded into operational processes.
Key Responsibilities
- Maintain and operate production applications, infrastructure, and databases
- Implement and manage monitoring, alerting, and performance tools
- Perform incident response, troubleshooting, and RCA
- Execute hardware and software upgrades
- Conduct capacity planning and performance analysis
- Maintain runbooks, SOPs, and operational documentation
- Support cloud, enterprise, SaaS, COTS, and legacy platforms
Must Have
- 6+ years of experience in production operations
- Experience managing VMs, servers, networks, and applications
- Strong experience with monitoring, logging, and alerting
- Understanding of reliability metrics and operational KPIs
- Proficiency in scripting (Python, Bash, Groovy, GoLang)
- Understanding of container platforms
- Familiarity with ITSM processes
Good to Have
- Application architecture exposure in Java or .NET
- CI/CD and automation experience
- Knowledge of Chaos Engineering
- SRE certification"
Key Responsibilities
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