Shift Timings: 7pm to 4am IST (AMS)
Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers!
Are you ready for a role that's dynamic and keeps you engaged? As a Project Management Coordinator (AMS), you'll manage a variety of customer projects, coordinating with clients, candidates, and internal teams to ensure seamless project delivery. You'll play a key role in driving successful outcomes through effective planning, stakeholder collaboration, and continuous process improvement.
A great benefits package is offered in a culture where career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to who we are. There is a huge investment in SHL currently, so there's no better time to become part of something transformational.
- Develop and maintain project plans, tracking milestones, dependencies, timelines, and deliverables across multiple customer projects.
- Identify, monitor, and mitigate project risks and issues while ensuring delivery remains on schedule and within scope.
- Coordinate with cross-functional teams to manage project progress, resources, and customer communications.
- Facilitate project meetings and provide regular status updates to customers and internal stakeholders.
- Support continuous improvement initiatives and contribute to enhancing Managed Services delivery quality.
- Build expertise in SHL's Managed Services solutions to deliver exceptional customer experiences.
- Identify automation opportunities and support the development and enhancement of reporting tools, Excel macros, and process automation solutions.
- Perform ad-hoc reporting and data analysis to improve operational efficiency.
Essential:
- 2+ years of experience in customer delivery, project coordination, or customer-facing operations.
- Strong communication, stakeholder management, planning, and organizational skills with the ability to manage multiple priorities.
Desirable:
- Experience working in a global environment with KPI/SLA-driven delivery.
- Knowledge of project delivery frameworks, automation tools (including Excel/macros), and a proactive, customer-first mindset.
Find out how this unique opportunity can help you achieve your career goals by applying to our knowledgeable Talent Acquisition team. Choose a new path with SHL.
