We are looking for a highly organized and proactive Loan Recovery & Administrative Executive to join our team. This dual-function role requires an individual who can effectively manage overdue loan portfolios and execute day-to-day administrative tasks. You will be responsible for recovering outstanding debts, maintaining flawless loan documentation, and providing general office administration support to ensure smooth department operations
Key Responsibilities:
Loan Recovery & Portfolio Tracking
- Contact overdue borrowers via phone, email, and letters to secure payment commitments.
- Negotiate feasible debt repayment plans and settlement agreements within company guidelines.
- Track, monitor, and update the status of accounts daily.
Documentation & File Management
- Create, update, and maintain comprehensive digital and physical files for all loan accounts.
- Ensure all loan agreements, collateral documents, and customer correspondence are complete and securely stored.
- Draft and dispatch formal demand letters and payment reminders.
- Verify incoming payment receipts against customer accounts to ensure accurate ledger balancing with our Accounts team.
Office Administration Support
- Prepare weekly and monthly recovery performance reports for management review.
- Assist with data entry, scanning, photocopying, and archiving confidential Office records.
Skills and Qualifications
- Experience: 1–3 years of experience in debt collection, loan operations, or financial administration.
- Communication: Strong negotiation, persuasion, and conflict-resolution skills.
- Administrative Skills: Exceptional organizational skills with high attention to detail and data accuracy.
- Technical Skills: Advanced proficiency in MS Office (especially Excel)
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Location:
- Bengaluru, Karnataka (Required)
Work Location: In person