- Patient Interaction & Customer Service: Greeting in-person visitors warmly, answering multi-line phones, and directing inquiries to the appropriate departments. They also help ease patient anxiety and provide clear facility directions.
- Administrative & Records Management: Creating and maintaining accurate Electronic Health Records (EHR), updating demographic details.
- Billing : Handling payments, and assisting patients with billing questions.
- Regulatory Compliance: Ensuring all sensitive health data is handled in strict compliance with privacy regulations (such as HIPAA in the US) to maintain absolute confidentiality.
- Facility Coordination: Liaising between doctors, nurses, and other hospital departments to streamline operations, manage wait times, and handle office supply inventory.
Pay: ₹18,000.00 - ₹25,000.00 per month
Experience:
- Hospital: 2 years (Required)
Work Location: In person
