Operations Manager
We are seeking an experienced and results-driven Operations Manager to oversee daily business operations, improve operational efficiency, manage teams, and ensure that organizational goals are achieved. The ideal candidate will have strong leadership, problem-solving, communication, and organizational skills.
Key Responsibilities
- Manage and oversee day-to-day business operations.
- Develop and implement operational policies, procedures, and processes.
- Monitor operational performance and identify areas for improvement.
- Lead, supervise, and motivate employees to achieve performance targets.
- Prepare and monitor budgets, operational costs, and resource allocation.
- Coordinate with different departments to ensure smooth workflow and communication.
- Monitor inventory, supplies, equipment, and other operational resources as applicable.
- Ensure compliance with company policies, quality standards, and applicable regulations.
- Identify operational risks and implement corrective and preventive actions.
- Track key performance indicators (KPIs) and prepare regular management reports.
- Handle operational issues, resolve conflicts, and ensure timely problem resolution.
- Support recruitment, onboarding, training, and performance management activities.
- Build strong relationships with customers, vendors, suppliers, and other stakeholders.
- Drive continuous improvement initiatives to increase productivity and reduce costs.
- Support senior management in strategic planning and business development initiatives.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 3–7 years of relevant experience in operations or management.
- Proven experience managing teams and business processes.
- Strong knowledge of operational planning, budgeting, and performance management.
- Excellent communication, leadership, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office, particularly Excel and reporting tools.
- Ability to manage multiple priorities and work effectively under pressure.
Key Skills
- Operations Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Budget & Cost Control
- Performance Management
- Problem Solving
- Vendor & Stakeholder Management
- Reporting & Data Analysis
- Communication & Negotiation
Performance Indicators
- Operational efficiency and productivity
- Cost reduction and budget adherence
- Employee performance and retention
- Customer satisfaction
- Process compliance and quality
- Achievement of operational KPIs
- Timely resolution of operational issues
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
