Role Objective:
To manage and execute end-to-end export sales coordination for the Gulf region, ensuring timely quotation, order processing, payment follow-ups, and smooth dispatch operations with effective coordination across internal teams.
Key Responsibilities:
- Handle pump selection and provide suitable recommendations based on customer requirements for the Gulf region
- Prepare accurate quotations and techno-commercial proposals
- Regular follow-up on submitted quotations and proposals
- Track and follow up on advance payments and outstanding dues
Post Order Responsibilities:
- Sales Order (SO) creation in SAP system
- Coordinate with Production team for planning and ensure timely execution till dispatch
- Monitor order progress and provide regular updates
- Follow up for payments (advance, balance at BL stage, or as per agreed terms)
- Manage LC follow-ups and ensure timely receipt
Logistics & Dispatch Coordination:
- Coordinate vessel booking, transportation to port, and shipping activities
- Ensure timely dispatch and documentation including BL creation
- Work closely with logistics and CHA for smooth export process
Internal Coordination:
- Coordinate with all HQ departments (Production, Accounts, Logistics, etc.)
- Ensure timely communication, follow-ups, and issue resolution
- Maintain proper tracking and documentation of all export activities in SAP
