Job Purpose
Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales
Managers to maintain the proper process of doing valued business for the organisation.
Key Challenges for the role –
High dependency on HDFC Bank relationships in Open Architecture scenario, where they may have their own priorities so alignment is the key.- Balancing between the process requirement and expectations of the Channel partners
4) Principal Accountabilities
Accountability
Supporting Actions
Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth
of the company
-
Continuous interaction ( as per RH / ZH's defined grid ) with the channel partners/Circle Heads of the Zone
-
Mapping all the key decision makers & build review Mechanism per mapping basis decided intervals
-
Aggressively downloading all the RnR activities to be run by BSLI
-
Innovative ways to download the R&R acti
Ensure smooth function of the sales and other processes in order to maximise business potential.
-
Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module.
-
Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling
Relation Ship Management: Open Architecture
-
To Handle Bank customers requirements with the best services and products ranges
-
To be equipped with insurance and Bank Products knowledge
-
To manage the relationship at all the levels to have the desire out-puts.
Drive effective channel management
-
Work with the channel partner to effectively use R&R programs to drive desired behaviors’
-
Ensure efficient use of spent on Channel Partners which helps in achieving the end objective.
-
Ensure achievement of desired levels of
-
ü People Retention:10%
-
ü Activisation of Teams:20%
-
FYP ISSUED:50%
-
NOPs:10%
-
ü Product Mix: 10% (20%,Trad 50%: ULIP 40%: Protection 10%Monthly)
-
15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in- depth understanding of Channel needs
-
Identify training needs for the in-house and channel partner teams
-
Position gaps / Vacancy to be filled within a TAT of T+15 Days
-
Identify innovative methods working with the relationship to enhance penetration of the
database
Ensure the right method of business acquisition in order get the profitable mix for the organisation
-
Scrutinise the business on regular basis
-
Maintain quality checks. Monitor Customer Complaints and adhere to defined resolution TATs - T + 72 Hrs
-
Take necessary documented actions against
defaulting employees on quality / conduct
