We are seeking an experienced and proactive Consultant to support the Sandes platform by managing project coordination, documentation, content management, branding, user engagement, User Acceptance Testing (UAT), reporting, and stakeholder coordination. The Consultant will work closely with cross-functional teams to ensure smooth implementation, continuous improvement, and effective user support for the Sandes platform.
Key Responsibilities
- Understand, analyze, and document business requirements and the Sandes product roadmap.
- Coordinate with internal and external stakeholders to ensure timely execution of project activities.
- Identify, investigate, and recommend solutions for issues across various components of the Sandes platform.
- Support and coordinate User Acceptance Testing (UAT) activities and monitor issue resolution.
- Prepare analytical reports by analyzing available statistics and performance data.
- Compile and present information effectively through reports, presentations, and technical documentation.
- Interface with a diverse user base to understand requirements, resolve issues, and recommend suitable solutions.
- Contribute to the formulation and continuous improvement of Sandes policies and processes.
- Prepare user manuals, technical documentation, brochures, presentations, FAQs, and other communication materials.
- Coordinate workshops, awareness programs, and training sessions related to Sandes.
- Maintain project documentation, meeting minutes, action trackers, and progress reports.
- Perform any other responsibilities assigned by the competent authority.
Eligibility Criteria
- Bachelor's degree in Engineering, Computer Science, Information Technology, Management, or a related discipline.
- Minimum 6 years of post-qualification professional experience in Project Management, Product Operations, Documentation, Stakeholder Management, Business Analysis, IT Consulting, or a related domain.
- Excellent written and verbal communication skills.
- Strong analytical, coordination, and problem-solving abilities.
- Experience in preparing technical documentation, reports, presentations, and user manuals.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) or equivalent productivity tools.
Desirable Qualification
- Certification in Project Management (PMP, PRINCE2, CAPM, Agile, Scrum, or equivalent).
- Experience in User Acceptance Testing (UAT), digital platforms, enterprise applications, or Government IT projects will be an added advantage.
Key Skills
- Project Management
- Stakeholder Coordination
- Business Requirement Documentation
- Product Documentation
- User Acceptance Testing (UAT)
- Technical Writing
- Report Preparation & Analysis
- Process Improvement
- Presentation & Communication Skills
- Problem Solving
- MS Office / Google Workspace
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
Experience:
- Consultant: 6 years (Required)
Work Location: In person
