Urgently Hiring for Zonal Head - Sales & Operations- FTL
1 Business Development : Initiate and develop new customers with focus on long term business and profitability. Contribute effectively to the organisation's growth in the assigned region with strategy and vision.
2 Operations Management: Ensure daily orders from the existing customers are met through multiple branches under the region assigned, including timely vehicle placement, efficient hiring of vehicles from brokers/owners, scheduling routes, ensuring timely delivery etc.
3 Customer Service : Highest level of customer satisfaction is achieved through efficient service levels, communication and visit. Build a strong business relationship with the customers.
4 Fleet and Asset Management: Ensure 100% utilization of the vehicles assigned to the territory without idle period.
5 System Compliance : Ensure all the internal systems, SOPs and policies wrt operations are followed by the team on a real time basis.
6 Team Leadership and Development: Lead, manage, and motivate a team of managers, supervisors, drivers, and other personnel within the zone. This includes hiring, training, performance evaluations, and fostering a culture of accountability and excellence.
7 Financial Oversight: Monitor vehicle hiring costs, manage the zone's budget, analyze expenditures, and identify cost-saving opportunities. This can involve negotiating with brokers/vehicle owners/aggregators.
8 Performance Monitoring & Analysis: Track key performance indicators (KPIs) New business, Growth, Order fulfillment, On time vehicle placement, customer satisfaction and SLAs. Present the same to the management every month / as and when required. Use data analytics to identify trends and implement continuous improvement initiatives.
9 Stakeholder Relations: Serve as a primary point of contact for key clients, suppliers, and internal stakeholders, managing expectations, resolving issues, and building strong relationships.
10 Compliance and Safety: Ensure strict adherence to all local and national transportation laws, safety regulations and customer policies.
Candidate Profile
A Educational qualification - Any Graduate. Additional qualification in transporation / logistics is prefererd.
B Experience - 15 to 20 years of core experience in transportation business handling varied industries. People working with reputed national level transporation companies are welcome.
C Skills required - Effective growth facilitator, Strong leadership skills, People management, adeqaute understandng of operational integration, HIghly Customer oriented, understanding of Systems and excellent verbal and written communication skill.
Candidates from FTL background can apply
- Industry- Only Transport Industry candidates can apply
Interested Candidates can apply on [email protected] or whatsapp your resume on 95940 91566
Job Types: Full-time, Permanent
Pay: ₹70,000.00 - ₹80,000.00 per month
Benefits:
Work Location: In person
