Responsibilities
Dashboard Management:
- Design, develop, and manage interactive online dashboards for virtual class schedules, online exam timetables, and digital exam results, ensuring they are updated regularly and accessible to all stakeholders.
- Analyze dashboard data to identify trends, usage patterns, and potential areas for improvement in scheduling and resource allocation.
- Implement user-friendly interfaces and ensure the dashboard is optimized for various devices and platforms (desktop, mobile, tablet).
Class Coordination:
- Oversee the daily operations of online classes, ensuring all sessions run smoothly according to the pre-established schedule.
- Troubleshoot and resolve technical issues related to online classes, including connectivity problems, software malfunctions, and user access issues.
- Collaborate with faculty and instructors to ensure content delivery aligns with curriculum goals and learning outcomes.
- Monitor attendance, participation, and engagement levels, and report findings to relevant stakeholders.
Stakeholder Engagement:
- Actively engage with students, faculty, and staff in a virtual environment to understand and address their concerns, feedback, and suggestions in a timely and professional manner.
- Provide guidance and support to students regarding academic-related queries, digital platform issues, and online learning best practices.
- Conduct regular feedback surveys and follow-upsto gauge satisfaction levels and implement improvements based on collected data.
Collaboration & Communication:
- Coordinate closely with the Branch Head, online faculty members, and the academic team to ensure smooth execution of virtual classes and academic processes.
- Maintain clear, consistent communication with faculty and administrative staff regarding class schedules, digital resources, and any changes or updates.
- Organize and facilitate virtual meetings, training sessions, and webinars for faculty to ensure they are equipped with the latest tools, technologies, and teaching methodologies.
Resource Management:
- Ensure timely distribution of digital study materials (e.g., lecture notes, videos, e-books) and resources to students through appropriate online platforms.
- Monitor the availability and functionality of digital resources, such as e-learning platforms, online exam portals, and content delivery systems.
- Track and report on the usage of digital resources, identifying any gaps or opportunities for improvement in the student learning experience.
- Ensure that all online exam systems are operational, secure, and accessible for students, and provide necessary support during exam periods.
ProcessImprovement & Reporting:
- Continuously evaluate and refine online class and exam scheduling processes to improve efficiency and reduce potential conflicts.
- Provide regular reports to senior management on key metrics such as class attendance, student performance, feedback from faculty and students, and system functionality.
- Stay updated with the latest trends in digital education and online learning platforms to propose and implement best practices.
Education & Experience:
Qualifications:
- Bachelor's/Master's degree in Education, Business Administration, Information Technology, or a related discipline.
- Certification or training in online education platforms, Learning Management Systems (LMS), or e-learning technologies is a plus.
Experience:
- Proven experience in educational coordination or administration, particularly in digital or online learning environments. Experience in roles such as academic coordinator, mentor, or e-learning specialist is highly desirable.
- At least 1-3 years of experience in a similar role, with a strong understanding of online teaching tools, virtual classrooms, and digital exam systems.
- Demonstrated ability to manage multiple projectssimultaneously, with a keen focus on detail, timelines, and outcomes.
Skills & Competencies:
- Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical users.
- Interpersonal Skills: Highly developed interpersonalskills for building relationships and effectively communicating with diverse stakeholders (students, faculty, and staff).
- Digital Literacy: Proficiency in using online teaching platforms (e.g., Zoom, MS Teams, Google Meet), Learning Management Systems (LMS), and online assessment tools.
Language : Kannada , English
Pay: Up to ₹400,000.00 per year
Benefits:
Work Location: In person
