JOB DESCRIPTION Customer Support - Patient Calling (US Healthcare) Responsibilities: Patient calling representatives address patients' concerns about their accounts Help with billing issues and negotiate to collect unpaid debt Their duties include creating payment plans and taking patients' payments When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: Experience in AR calling is an added advantage Excellent verbal and written communication skills Good knowledge in MS Excel and word Flexible with Night shift timings Adaptability and willingness to go the extra mile when needed. EXPERTISE AND QUALIFICATIONS Competencies required Basic Computers Analytical Excellent Written and Verbal communication Domain
Pay: ₹19,090.64 - ₹37,475.32 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
