About Stellar Green
Stellar Green Solar Solutions is a growing renewable energy company focused on rooftop solar and sustainable energy solutions for residential and commercial customers. We are expanding our sales operations and looking for an energetic Inside Sales Executive to convert leads into customers through effective communication, follow-ups, and consultative selling.
Role Overview
The Inside Sales Executive will be responsible for handling incoming leads, understanding customer requirements, explaining solar solutions, following up with prospects, scheduling site surveys, and converting qualified leads into sales.
This is a target-oriented role that requires strong communication, persistence, customer handling skills, and the ability to manage multiple leads systematically.
Key Responsibilities
1. Lead Management
- Handle leads received through digital marketing, website, WhatsApp, phone calls, referrals, and other channels.
- Contact new leads promptly and understand their requirements.
- Qualify prospects based on location, electricity consumption, roof availability, budget, and solar requirements.
- Maintain accurate lead information in the company's CRM or sales tracker.
2. Customer Consultation & Sales
- Explain rooftop solar systems, project costs, expected savings, financing options, and applicable government schemes.
- Educate customers about the PM Suryaghar Muft Bijli Yojana and the applicable subsidy process.
- Recommend suitable solar capacity and solutions based on customer requirements.
- Prepare and communicate quotations and proposals.
- Handle customer questions and objections professionally.
- Convert qualified leads into confirmed orders.
3. Follow-ups & Conversion
- Maintain systematic follow-ups through phone calls, WhatsApp, and other communication channels.
- Track every active prospect and ensure no qualified lead is left unattended.
- Identify customer objections and develop appropriate solutions.
- Maintain a strong sales pipeline and work consistently toward monthly targets.
- Follow up with customers until booking, site survey, documentation, and order confirmation.
4. Site Survey Coordination
- Coordinate with the technical team for site surveys and feasibility assessments.
- Ensure customers provide the required documents and information.
- Follow up with customers after site surveys to move the opportunity toward closure.
5. Customer Relationship Management
- Build trust and maintain professional relationships with prospective and existing customers.
- Provide accurate information without making unrealistic commitments.
- Coordinate with operations and technical teams to ensure a smooth customer handover after booking.
- Maintain a positive customer experience throughout the sales process.
6. Sales Reporting
- Maintain daily records of calls, follow-ups, leads, meetings, quotations, and conversions.
- Prepare regular sales pipeline and performance reports.
- Track individual targets, conversion ratios, and pending opportunities.
- Provide feedback to management regarding customer objections, market trends, and competitor activities.
Requirements
- Graduate in any discipline.
- 0–3 years of experience in inside sales, tele-sales, business development, customer service, or a similar role.
- Freshers with strong communication and sales aptitude may also apply.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion, negotiation, and objection-handling abilities.
- Comfortable making a high volume of outbound calls and follow-ups.
- Good knowledge of MS Excel/Google Sheets, WhatsApp, and basic CRM tools.
- Fluency in Bengali and English; Hindi will be an advantage.
- Candidates familiar with Medinipur and surrounding areas will be preferred.
- Prior experience in solar, electrical, real estate, finance, or other consultative sales will be an advantage.
Key Skills
Sales & Conversion | Lead Qualification | Telecalling | Customer Handling | Follow-up | Negotiation | Objection Handling | CRM | Communication | Target Orientation
What We Expect
The ideal candidate should:
- Be highly target-oriented and persistent.
- Take ownership of assigned leads.
- Respond quickly to new enquiries.
- Be comfortable with repeated follow-ups.
- Have the ability to convert conversations into business opportunities.
- Maintain accurate sales records and follow processes.
- Be confident while communicating with homeowners and business owners.
- Be willing to learn about solar technology, electricity consumption, and government schemes.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
