HR Recruitment & Operations Executive
Department
Human Resources & Operations
Reporting To
Director
Job Summary
The HR Recruitment & Operations Executive will be responsible for managing the end-to-end recruitment process, overseeing HR operations, coordinating with the Administration and Accounts teams, and ensuring smooth day-to-day business operations across the organization. The role also includes managing franchise relationships, supporting franchise onboarding, and driving franchise expansion initiatives.
Key Responsibilities
1. Recruitment & Talent Acquisition
- Manage the complete recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates.
- Coordinate with department heads to understand manpower requirements.
- Post job openings on relevant job portals and social media platforms.
- Schedule interviews and maintain candidate databases.
- Prepare offer letters, appointment letters, and onboarding documentation.
- Ensure a smooth induction process for new employees.
2. HR Operations
- Maintain employee records and HR documentation.
- Implement and monitor HR policies, procedures, and compliance requirements.
- Track attendance, leave management, and employee performance records.
- Handle employee queries and support grievance resolution.
3. Company Operations Coordination
- Monitor and coordinate day-to-day organizational operations.
- Work closely with the Administration team to ensure smooth office functioning.
- Coordinate with the Accounts team regarding employee documentation, payroll inputs, reimbursements, and other operational requirements.
- Follow up with various departments to ensure timely completion of assigned tasks.
- Prepare operational reports and management updates.
- Support leadership in implementing operational improvements and process optimization.
5. Franchise Expansion
- Support the planning and execution of franchise expansion strategies.
- Identify and qualify potential franchise leads through various channels.
- Coordinate franchise inquiries, presentations, and follow-up meetings.
- Assist prospective franchise partners throughout the evaluation and onboarding process.
- Maintain franchise lead databases and prepare regular expansion reports.
- Coordinate with marketing and management teams to execute franchise development campaigns.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- MBA/PGDM in HR or Business Management is preferred.
- 3–6 years of experience in HR Recruitment, HR Operations, or Business Operations.
- Experience in franchise management or business development is an added advantage.
- Age-26 – 36 years.
- Must be presentable looking.
Required Skills
- Strong recruitment and interviewing skills.
- Excellent communication and interpersonal abilities.
- Strong organizational and coordination skills.
- Ability to manage multiple priorities effectively.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
- Strong problem-solving and decision-making skills.
- Ability to work independently and collaboratively with cross-functional teams.
Key Performance Indicators (KPIs)
- Recruitment turnaround time and quality of hires.
- Employee onboarding and retention.
- Timely execution of HR and operational processes.
- Effective coordination with Administration and Accounts teams.
- Franchise onboarding success rate.
- Franchise partner satisfaction.
- Number and quality of new franchise acquisitions.
- Timely reporting and process compliance.
Preferred Attributes
- Self-driven and proactive.
- Strong leadership and coordination capabilities.
- High level of professionalism and confidentiality.
- Excellent follow-up and execution skills.
- Ability to work in a fast-paced, growth-oriented environment.
- Willingness to travel for franchise meetings, expansion activities, and business requirements when needed.
Job Type: Full-time
Pay: Up to ₹35,000.00 per month
Work Location: In person
