UX Researcher
8848 Digital LLP provides clients with high quality ERPNext implementations, application customizations, management consulting and a variety of technical infrastructure services. 8848 Digital provides enterprise resource planning (ERP) solutions to mid-market companies around the world including custom solutions on web and mobile. Weareseeking a highly capable and detail-oriented UX Researcher to join our team.
As a UX Researcher, you will play a critical role in understanding user needs, behaviors, and motivations to inform the design and development of intuitive, user-centered products. You will collaborate closely with designers, product managers, and developers to ensure our solutions meet user expectations and deliver exceptional experiences.
Duties and Responsibilities:
- Plan, execute, and manage user research activities, including usability testing, user interviews, surveys, and heuristic evaluations.
- Leverage a mix of qualitative and quantitative methods to gather user insights.
- Synthesize research findings into actionable insights, reports, and presentations.
- Create clear and compelling reports, presentations, and data visualizations to communicate findings.
- Work closely with designers, product managers, and developers to integrate research findings into product designs and strategies.
- Conduct user testing to help UX designers create a prototype and again to identify any usability issues before the product or service is launched.
- Advocate for user-centric approaches in product development.
Qualifications and Requirements:
- Bachelor’s / Master’s degree- Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
- Minimum 3 to 10 years of experience as UX research or a related role.
- Familiarity with various research methodologies such as usability testing, A/B testing, user interviews, and survey design.
- Experience with tools like UserTesting, Optimal Workshop, Hotjar, or similar platforms.
- Excellent verbal/written communication skills.
- Ability to quickly learn and understand new software, research features and functions.
- Strong organization skills with the ability to manage multiple responsibilities effectively.
- Basic understanding of design tools like Figma, Sketch, or Adobe XD
Benefits:
Education:
Experience:
- UX: 2 years (Required)
- UI design: 2 years (Required)
Location:
- Mumbai, Maharashtra (Mumbai) (Required)
Work Location: In person
