ROLES AND RESPONSIBILITIES
Sales and Business Development
- Identify and generate new business opportunities.
- Meet or exceed sales targets and revenue goals.
- Build and maintain relationships with clients and prospects.
2. Customer Relationship Management:
- Understand customer needs and provide appropriate solutions.
- Follow up with clients to ensure satisfaction and repeat business.
- Handle customer inquiries, complaints, and feedback effectively.
3. Sales Presentations and Negotiation:
- Conduct product or service demonstrations.
- Negotiate pricing, contracts, and terms with potential customers.
- Prepare and deliver sales proposals and presentations.
4. Market Research and Analysis:
- Analyze market trends and competitor activities.
- Identify potential sales opportunities and market gaps.
- Provide insights to improve products/services and marketing strategies.
5. Reporting and Documentation
- Maintain accurate records of sales, customer interactions, and transactions.
- Prepare reports on sales performance and forecasts.
- Use CRM software or tools to track leads and customer data.
6. Team Collaboration
- Coordinate with marketing and operations teams for seamless service delivery.
- Share market insights and feedback with internal teams.
- Participate in sales meetings, training, and development programs.
Communication and Interpersonal Skills- Sales and Negotiaotion Skills
- Customer Service Skills
- Market and Product Knowledge
- Analytical and Problem-Solving Skills
- Time Management and Organizational Skills
- Technical Skills
- Resilience and Adaptability
