Job Title: Customer Support Executive – (Technical Support)
Location: Gurgaon, Haryana
Salary: Up to ₹34,000 CTC per month
Experience Required: Minimum 6 months in Technical Support / Customer Service
Job Overview:
We are hiring skilled and customer-focused professionals for a Technical Support Executive in Gurgaon. Candidates should have prior experience in technical support and excellent communication skills to assist customers efficiently through voice-based interactions.
Key Responsibilities: -
- Handle customer queries and technical issues via voice support
- Provide accurate troubleshooting for technical concerns
- Deliver prompt and professional customer service
- Maintain high customer satisfaction levels
- Escalate complex issues to the appropriate department when required
- Document customer interactions and resolutions properly
- Meet quality, productivity, and performance targets
Eligibility Criteria: -
- Minimum 6 months of experience in Technical Support / Customer Service
- Strong verbal communication skills in English
- Basic technical troubleshooting knowledge
- Good typing speed and multitasking abilities
- Comfortable working in rotational shifts
Desired Skills: -
- Problem-solving attitude
- Customer-centric approach
- Team collaboration
- Adaptability in a fast-paced environment
Benefits: -
- Salary up to ₹34,000 CTC
- Growth opportunities
- Professional work environment
- Incentives based on performance
Work Location:
Gurgaon, Haryana
Interested candidates with relevant technical support experience are encouraged to apply immediately.
Pay: ₹30,000.00 - ₹34,000.00 per month
Work Location: In person
