Job Description for Accounts Receivable / Credit Controller (International Business)
Supports the Finance Director in managing the full Accounts Receivable cycle, ensuring accurate customer billing, timely collections, clean ledgers, and strong compliance across all travel industry financial processes. The role combines operational credit control, airline refunds oversight, supplier coordination, and governance responsibilities essential to ATOL regulated operations.
Key Responsibilities
Debt chasing — Conduct professional follow ups via email/phone; negotiate payment plans where appropriate.
Dispute resolution — Investigate discrepancies, liaise with sales teams, and resolve issues promptly.
Credit risk assessment — Review new customer accounts, set credit limits, and monitor exposure.
Compliance documentation — Ensure all credit control actions meet internal governance and audit standards.
Excel reporting — Prepare AR ageing, credit exposure, refund status, and KPI dashboards.
Experience
Proven credit control background — confident managing debtors, reducing aged balances, and maintaining clean ledgers.
Strong collections skills — professional follow ups, payment negotiation, and resolving overdue accounts.
Credit limit management — assessing risk, setting limits, and monitoring exposure.
Dispute resolution — investigating discrepancies and coordinating with sales/operations to close queries quickly.
Travel industry credit control beneficial — handling airline refunds, BSP processes, GDS bookings, and supplier accounts.
Strong English communication — clear emails, accurate documentation, and confident customer/supplier interaction.
Advanced Excel skills — Excel proficiency including VLOOKUP/XLOOKUP, pivot tables, and accuracy checks.
Pay: From ₹50,000.00 per month
Benefits:
Work Location: Remote
