Job Summary
The incumbent will be responsible for handling visa applications, advising clients on visa requirements, verifying documentation, submission of applications – online or offline and coordinating with visa application centres, VFS or consulates. The ideal candidate should possess strong organizational skills, excellent customer service abilities, and knowledge of international travel documentation.
Key Responsibilities
- Assist clients with tourist, business, visit, transit or other purposes
- Explain visa requirements, procedures, processing times, and fees to clients.
- Review and verify application forms and supporting documents for accuracy and completeness.
- Prepare and submit visa applications through online portals and visa centres.
- Track application status and provide timely updates to clients.
- Maintain accurate records of visa applications and supporting documentation.
- Stay updated on changes in visa regulations, travel advisories, and immigration policies.
- Support travel consultants with documentation requirements for tour packages and international travel.
- Ensure compliance with company standards and visa processing guidelines.
Qualifications
- Minimum 2 years of experience in visa processing
- Knowledge and experience in handling visa applications for destinations including US, UK, SCHENGEN, Canada, Australia, New Zealand, Japan, China, South Kores, Singapore, Turkey
- Knowledge and experience in handling E-Visa and Arrival Card for most countries including Vietnam, Azerbaijan, Armenia, Georgia, Thailand, Malaysia, Sri Lanka, Hong Kong
- Knowledge and experience in handling visa for countries in East Europe (Outside SCHENGEN), Africa and South America
- Strong communication and interpersonal skills.
- Excellent attention to detail and document management skills.
Ability to work independently and manage multiple applications simultaneously
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
