We are seeking an experienced and customer-focused Restaurant Manager to oversee the daily operations of our hotel restaurant. The ideal candidate will ensure excellent guest service, efficient restaurant operations, staff supervision, inventory control, and achievement of revenue targets while maintaining high standards of hygiene and hospitality.
Key Responsibilities
- Manage day-to-day restaurant operations and ensure smooth service.
- Supervise, train, and motivate restaurant staff including captains, stewards, and cashiers.
- Ensure high levels of guest satisfaction and promptly resolve customer complaints.
- Monitor food quality, presentation, and service standards.
- Coordinate with the kitchen team to ensure timely food preparation and delivery.
- Prepare staff schedules and manage attendance.
- Control inventory of food, beverages, and restaurant supplies.
- Monitor restaurant sales and implement strategies to increase revenue.
- Ensure compliance with food safety, hygiene, and hotel policies.
- Maintain cleanliness and ambiance of the restaurant.
- Prepare daily, weekly, and monthly operational reports.
- Assist in planning special events, banquets, and promotional activities.
Requirements
- Bachelor's degree or Diploma in Hotel Management, Hospitality, or related field.
- 3-5 years of experience in restaurant operations, preferably in a hotel environment.
- Strong leadership and team-management skills.
- Excellent communication and customer-service abilities.
- Knowledge of POS systems, inventory management, and restaurant software.
- Ability to work flexible shifts, weekends, and holidays.
- Fluency in English and Tamil; additional languages are an advantage.
Preferred Skills
- Revenue and cost-control management.
- Staff training and performance management.
- Problem-solving and conflict resolution.
- Knowledge of food safety standards and hospitality regulations.
- Strong organizational and multitasking abilities.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
