Front Office Executive (Night Shift) – Night Receptionist
Location: Dalhousie, Himachal Pradesh
Job Type: Full-time
Shift: Night Shift
About the Hotel
A newly opening 4-star hotel in Dalhousie is hiring dedicated and responsible Front Office Executives for the night shift. This role is ideal for hospitality professionals who can independently manage front desk operations while ensuring guest comfort and safety during overnight hours.
Job Summary
The Night Front Office Executive is responsible for managing the reception during night hours, handling late check-ins and early departures, maintaining accurate records, assisting guests with their requests, and ensuring smooth overnight hotel operations.
Key Responsibilities
- Welcome late-arriving guests and complete check-in/check-out procedures.
- Handle guest inquiries, requests, and emergencies professionally.
- Monitor reservations and room availability.
- Prepare daily reports and complete night audit activities (where applicable).
- Coordinate with Security and Housekeeping teams during overnight operations.
- Process guest payments and maintain accurate financial records.
- Answer phone calls and respond to emails received during the night.
- Ensure the reception lobby remains organized and presentable.
- Report maintenance or operational issues to the relevant departments.
- Deliver excellent guest service throughout the shift.
Requirements
- Graduate preferred (Hotel Management candidates are encouraged to apply).
- Experience in hotel front office or night reception is preferred.
- Good communication skills in English and Hindi.
- Basic computer knowledge; experience with hotel PMS software is an advantage.
- Comfortable working night shifts.
- Strong sense of responsibility, attention to detail, and problem-solving ability.
- Professional attitude with excellent customer service skills.
What We Offer
- Competitive salary with applicable night shift benefits.
- Accommodation and meals (as per hotel policy).
- Career advancement opportunities.
- Professional work environment.
- Opportunity to join the pre-opening team of a premium 4-star hotel in Dalhousie.
Pay: ₹10,000.00 - ₹14,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
