The Senior Enterprise Architect plays a key role within the Unified Collaboration IT Team, taking responsibility for architecting and supporting the Office 365 environment with a particular focus on mobility and Microsoft Teams. This position requires working closely with multiple IT teams to deliver global support for the Resideo corporate Microsoft Office 365 tenant. Success hinges on self-direction, exceptional critical thinking, and proactive problem-solving skills designed to optimize user experiences. The Senior Enterprise Architect works alongside network, security, and IT Service Management teams to discover and apply solutions that meet changing business needs by setting goals, exploring innovative strategies, and minimizing costs and operational disruptions. Being part of the architecture team provides an opportunity to guide enterprise-level strategic decisions.
Job Duties
- Deep knowledge of Office 365 architecture, including mail flow, application integration, and collaboration
- High-level expertise in Office 365, Active Directory, Intune, Teams, Exchange, and Azure
- Proven leadership and project management abilities
- Experience in Office 365 migration, troubleshooting, system design, and service delivery
- Skill in installing, upgrading, configuring, testing, maintaining, and supporting software in production environments
- Assist in shaping forward-thinking strategies for Office 365 products and services
- Work with business units to evaluate and encourage adoption of new capabilities related to Office 365 and associated tools, services, and systems
- Document ongoing operations and ensure business continuity, including system topology, operating procedures, and disaster recovery plans
- Oversee and manage Office 365 infrastructure settings and policies
- Demonstrate excellent communication skills across all levels of the organization
- Monitor the health of Office 365 services and address advanced service requests
- Stay adept at Office 365 license administration
- Support and maintain operational functions for Microsoft Teams, Intune, and mobility services, including managing iOS and Android devices
- Show proficiency in PowerShell
- Align Office 365 technology solutions with overall business goals
- Ensure Office 365 systems and services are secure and reliable
- Work with stakeholders to collect, define, and document business requirements
- Track, report, and escalate issues to Microsoft technical support
- Guarantee security and performance of mobile devices
- Protect data stored on mobile devices
- Review and enforce security protocols
- Troubleshoot mobile device software and hardware, providing tier 3 support
- Renew and administer mobility contracts
- Coordinate with mobile carriers about plans, device options, and pricing
- Collaborate with Accounts Payable to verify timely billing and payments to mobility vendors and carriers
- Manage BYOD (Bring Your Own Device) and company phones, as well as inventory
- Assess and test new collaboration software
- Evaluate Office 365 features and apps not yet deployed in production
You must Have
- Minimum seven years of Office 365 experience
- Strong analytic and troubleshooting skills across enterprise platforms
- Excellent interpersonal skills and ability to work effectively with engineers and managers at every level
We Value
- Ability to foster trust among teams
- Promote continuous improvement and innovation through diverse viewpoints
- Build strong relationships with IT staff, business units, and external partners
- Provides leadership for strategic architectural initiatives and projects
Bachelor’s degree or equivalent senior experience
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Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
