Education Qualification :
Any Graduate (Engineering / Science)
Skills :
Primary -> Technology | Cloud Platforms, Administration | Microsoft Azure | 1 - Aware
Primary -> Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) | 1 - Aware
Secondary -> Technology | (Operating) System Administration|Unix Administration | 1 - Aware
Secondary -> Technology | (Operating) System Administration|Windows Server Administration | 1 - Aware
Certification :
Technology | AZ-900 / AZ-104 / CLF-C01 / MCSA / MCTS
Delivery Skills :
Cloud Concepts:
1. At least one Foundational/Administrator level certification in AWS / Azure / GCP
2. Awareness of multiple IaaS and PaaS offerings of leading Public Cloud providers
Operating Systems, Application:
1. 0-2 years of experience with Linux and Windows Server operating systems and Storage Technologies
2. Responsible for working in a mixed Windows and Unix software environment across multiple cloud platforms such AWS, Azure, etc.
Proactive monitoring and administration:
1. 0-2 years hands on experience in System Administration, Monitoring and Managed Services
2. Monitoring, acknowledgement and ensure tickets are created
3. Monitor and Run Backup Jobs and escalate to next level as required.
4. Monitor the (health/breaching threshold limits) of the cloud resource infrastructure using Monitoring Tool Dashboard /Console
Escalations:
1. Ensure usage and relate Knowledge articles (KB) to tickets and improve the accuracy of KB articles
2. Work with Cloud Admins to generate and send Basic level reports
3. Raise tickets and perform basic level Vendor co-ordination tasks
Co-ordination:
1. Escalate tickets needed higher skills to resolve and Work closely with Cloud Administrators and SME?s
2. Able to report work status and track the tasks to closure
3. Should be able to work in 24x7 shifts on rotational basis
