Website:
Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)
ISG
(Nasdaq:
III
) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Job Title: Project Manager —Research Operations
Location: Bangalore, India (Virtual, Travel to office on Need Basis)
Compensation (estimate): USD $7K–$9K total cost (local equivalent)
Overview: We are seeking a Project Manager to support research operations and provide sales-support functions for two service lines. The role combines commercial documentation support, project configuration, revenue forecasting, billing assistance, and delivery of concise insights to Sales and Leadership. The position focuses on maintaining accurate processes and documentation, enabling timely commercial execution, and improving operational efficiency.
About the Team:
The Research Operations team partners with Sales, Delivery and Finance to scale client engagements with rigor and transparency. The team standardizes processes, enforces contractual compliance, and builds reporting that supports executive decision-making. You will join a team focused on accuracy, automation and continuous improvement.
Key Responsibilities:
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Commercials documentation & pricing support for assigned service lines.
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Configure projects and maintain contract/project records.
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Maintain revenue forecasts and support recognition/close activities.
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Support billing, collections and vendor subscription administration.
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Produce concise insight briefs and basic analytics for leadership.
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Improve operational controls, templates and automation; support audits.
Required Qualifications & Skills
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1–2 years’ experience in business insights, business operations, finance/revenue operations or related functions; experience in a client-services environment preferred.
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Experience with commercial documentation, pricing materials or sales-support processes preferred.
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Advanced Excel skills (Power Pivot, formulas, pivot tables); macros and basic scripting desirable.
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Experience with data analysis, basic financial modeling and producing concise slide-ready summaries.
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Strong written and verbal communication and stakeholder-management skills.
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Understanding of revenue recognition, forecasting, variance and margin analysis.
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High attention to detail and a rigorous QA/data-integrity mindset.
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Bachelor’s degree in Finance, Accounting, Business, Economics or related discipline; MBA or professional certifications (PMP) a plus.
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Comfortable working virtually with cross-functional teams;
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace, and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be. The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
