Job Description
Job Title: Executive
Work Location: Pune
Division / Department: Relationship Executive
Reports To: Assistant Manager
Full-time
Key Responsibilities:
Health Checkup & Admission Support
· Support scheduling and execution of health checkups at assigned centers.
· Coordinate with hospital staff and internal teams to ensure smooth conduct of health checkups.
· Assist in patient admission and discharge coordination, ensuring proper documentation.
· Support on-ground operations during checkups to ensure patient flow and service quality.
· Report operational issues or delays to the reporting manager in a timely manner.
· Ensure availability of services as per schedule and inform seniors of any deviations.
· Assist in monitoring service delivery and escalating gaps or delays when observed.
· Maintain daily operational records and assist in timely data entry and reporting.
· Support verification of bills and documentation under guidance from seniors.
· Maintain accurate records of checkups, admissions, and service delivery.
· Ensure patients receive a smooth and pleasant checkup experience.
· Address routine patient queries and concerns at the center.
· Escalate complaints or grievances to the reporting manager promptly.
· Support initiatives aimed at improving patient satisfaction and service quality.
Education and/or Work Experience Requirements:
· Education: Graduate in any discipline
· Experience : 0- 2 years of experience in healthcare operations, patient services, or hospital/center coordination
· Fresher with relevant internship or hospital exposure may be considered
Skills:
· Good coordination and interpersonal skills
· Clear communication and willingness to learn
· Basic problem-solving ability
· Attention to detail and ability to handle multiple tasks
· Basic knowledge of healthcare operations and documentation (preferred)
· Working knowledge of MS Office
Contact Person – HR Jyoti Chaurasia 7800600943
Pay: ₹230,000.00 - ₹280,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: Hybrid remote in Model Colony, Pune, Maharashtra
