Hotel Bhagyaraj Palace is looking for a friendly, professional, and customer-focused Front Office Receptionist to join our team.
Responsibilities:
- Welcome and assist guests with a warm and professional attitude.
- Handle guest check-in and check-out efficiently.
- Manage room reservations and booking enquiries.
- Answer phone calls and respond to guest queries.
- Coordinate with housekeeping and other departments to ensure smooth operations.
- Process payments, maintain guest records, and prepare invoices.
- Ensure excellent guest service and resolve guest concerns promptly.
Requirements:
- Graduate (preferred).
- Good communication skills in Hindi and English.
- Basic computer knowledge (MS Office; hotel PMS knowledge is an advantage).
- Pleasant personality with strong customer service skills.
- Ability to work in rotational shifts, including weekends and holidays.
- Freshers with good communication skills are welcome to apply.
What We Offer:
- Competitive salary.
- Professional and supportive work environment.
- Growth opportunities in the hospitality industry.
- Meals during duty (if applicable).
Location: Hotel Bhagyaraj Palace, Kanpur
Pay: ₹8,838.09 - ₹18,364.89 per month
Benefits:
Work Location: In person
