Restaurant Hostess (Front Desk / Guest Relations Executive) - Immediate joiners preferred
Job Summary
A Restaurant Hostess is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring smooth front-of-house operations. She creates the first and last impression of the restaurant by providing friendly, professional, and efficient customer service.
✅ Key Responsibilities
1. Guest Service
Greet guests warmly upon arrival
Smile and maintain positive body language
Answer guest questions politely
Thank guests when leaving
2. Reservations & Seating
Manage bookings and walk-ins
Maintain waiting list
Allocate tables efficiently
Escort guests to tables and provide menus
3. Coordination
Inform servers about new arrivals
Communicate with kitchen/service staff
Balance table rotation to avoid delays
4. Front Desk Management
Answer phone calls and take reservations
Handle takeaway/delivery inquiries (if applicable)
Maintain cleanliness of reception area
5. Customer Handling
Manage complaints calmly
Provide wait-time estimates
Solve minor issues quickly
6. Appearance & Professionalism
Well-groomed and neat uniform
Stand straight and attentive
Maintain polite and soft communication
✅ Skills & Qualifications
Good communication skills (English/local language)
Friendly personality
Basic computer knowledge (POS/reservation system)
Multitasking ability
Patience under pressure
Teamwork skills
✅ Education & Experience
10th / 12th / Diploma / Hotel Management preferred
Freshers or 1–2 years hospitality experience
Training provided by restaurant/hotel
✅ Working Conditions
Shift duty (morning/evening/night)
Standing for long hours
Busy during weekends/holidays
Job Types: Full-time, Fresher
Pay: ₹20,412.83 - ₹30,511.51 per month
Benefits:
- Commuter assistance
- Food provided
Work Location: In person
