Job Description – Assistant Manager (Quality)
Position
Assistant Manager – Quality
Department
Quality Assurance / Quality Control
Reports To
Quality Manager / Head – Quality
Purpose of the Role
To ensure that products and manufacturing processes comply with customer, regulatory, and company quality requirements by implementing effective quality systems, leading problem-solving activities, and driving continuous improvement initiatives.
Key Responsibilities
- Ensure compliance with customer specifications, quality standards, and internal procedures.
- Lead incoming, in-process, and final inspection activities.
- Monitor product quality and analyse quality performance using KPIs.
- Investigate customer complaints, internal defects, and supplier quality issues.
- Lead root cause analysis using 8D, 5 Why, Fishbone, and other quality tools.
- Implement and monitor corrective and preventive actions (CAPA).
- Prepare and maintain quality documents such as Control Plans, PFMEA, SOPs, Work Instructions, Inspection Standards, and Quality Alerts.
- Coordinate customer audits, process audits, product audits, and third-party audits (IATF 16949, VDA, ISO 9001).
- Support APQP, PPAP, ISIR, and new product development activities.
- Monitor process capability (Cp/Cpk), SPC, MSA, and calibration systems.
- Ensure effective control of non-conforming products and disposition activities.
- Coordinate with production, maintenance, design, purchasing, and suppliers to resolve quality issues.
- Lead continuous improvement projects to reduce defects, scrap, and customer complaints.
- Review CMM reports, inspection records, and dimensional validation reports.
- Train and develop quality inspectors and engineers.
- Ensure compliance with customer-specific requirements and statutory regulations.
- Prepare quality reports and present quality performance to management and customers.
Key Performance Indicators (KPIs)
- Customer PPM
- Internal rejection and rework
- Supplier PPM
- Customer complaints
- Cost of Poor Quality (COPQ)
- Audit performance
- On-time CAPA closure
- Process capability (Cp/Cpk)
- Calibration compliance
Required Qualifications
- Bachelor's Degree in Mechanical Engineering,
- 6–10 years of experience in automotive manufacturing quality.
- Experience with IATF 16949 quality systems.
Technical Skills
- GD&T interpretation
- CMM and dimensional inspection
- PPAP, APQP, FMEA, Control Plan
- SPC, MSA, 7 QC Tools
- 8D, 5 Why, Fishbone analysis
- Core Quality Tools
- ISO 9001 / IATF 16949
- VDA Process Audit
- Customer-specific requirements
- Microsoft Excel, PowerPoint, and quality reporting
Leadership Skills
- Team leadership and mentoring
- Problem-solving and decision-making
- Customer communication
- Cross-functional coordination
- Planning and execution
- Continuous improvement mind-set
Preferred Industry
Automotive Components, Machining, Precision Manufacturing, Heavy Engineering.
Pay: ₹18,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: On the road