Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system behavior and provide timely resolutions.
- Document findings and solutions to build a knowledge base for future reference.
- Assist in the implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Experience with Java-based frameworks and microservices architecture.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Familiarity with application monitoring and logging tools.
- Understanding of software development lifecycle and agile methodologies.
- Ability to work effectively in a collaborative team environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
